SHIPPING POLICY

Processing & Shipping Times:

  • Orders are processed within 24 Hours, Our costumers  receive a notification when your order has been approved.

  • Shipping times vary based on location but typically range from 1-3 business days.

  • We currently offer local delivery, in-person pickup, and shipping within FEDEX department.

Shipping Fees:

  • Shipping costs are calculated at checkout based on the order size and destination.

  • Free shipping may be available for orders over a specified amount (if applicable).

Local Delivery & Pickup:

  • Local delivery is available for select areas. Please check availability at checkout.

  • Pickup orders must be collected within 24H after confirmation to ensure freshness.

Product Quality & Replacement Policy:

  • We take great care to ensure our produce arrives fresh and in excellent condition.

  • We offer high-quality and fresh produce, but since we are dealing with fruits and vegetables, there is always a risk that they may go bad if delayed in transit.

  • If you receive a damaged or spoiled item, please contact us within 24 hours of delivery with photos as proof. With no prove of  photos we can not proceed with replacement.

  • We do not offer refunds. Instead, we will replace any damaged or incorrect product at no additional cost.

Order Issues & Contact:

  • If you have any concerns about your order, please reach out to our support team at

  • +18316764492

  • ipa.productions831@gmail.com

  • We are happy to assist you and ensure you receive quality products!

By placing an order, you agree to our shipping and replacement policy.

 

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